Privacy Policy

This Application collects some Personal Data of its Users.

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Data Controller Data Controller

Citrusmade srl

Via Schillaci 21 – 90147 Palermo

P. IVA IT06649340822

Email address of the Data Controller: info@citrusmade.it

Type of Data collected

Among the Personal Data collected by this Application, independently or through third parties, there are: Cookies; Usage data.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific informative texts displayed before the collection of the data. Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application. Unless otherwise specified, all Data required by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequences on the availability of the Service or its operation. Users who have doubts about which Data is mandatory, are encouraged to contact the Owner. The possible use of Cookies – or other tracking tools – by this Application or by the owners of third party services used by this Application, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Data Controller from any liability towards third.

Method and place of processing of the collected Data

Methods of processing

The Data Controller shall take appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. The processing is carried out by means of computer and/ or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects may have access to the Data (as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller. The updated list of Data Processors may always be requested from the Data Controller.

Legal basis of the processing

The Data Controller processes Personal Data relating to the User in case of one of the following conditions:

the User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller may be authorised to process Personal Data without the User’s consent or another of the legal bases specified below, until the User objects (“opt-out”) to such processing. However, this does not apply if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
Processing is necessary for the execution of a contract with the User and/or for the execution of pre-contractual measures;
The processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
The processing is necessary for the performance of a task in the public interest or for the exercise of public powers vested in the Controller;
The processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

It is however always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on the law, provided by a contract or necessary to conclude a contract.

Place

The Data are processed at the operating offices of the Data Controller and at any other place where the parties involved in the processing are located. For further information, contact the Data Controller. Your Personal Data may be transferred to a country other than the country where you are located. To obtain further information on the place of processing, the User can refer to the section on details on the processing of Personal Data.

The User has the right to obtain information about the legal basis of the transfer of Data outside the European Union or to an international public law organization or constituted by two or more countries, such as the UN, as well as the security measures taken by the Data Controller to protect the Data.

The User can verify if one of the transfers described above takes place by examining the section of this document relating to the details of the processing of Personal Data or asking the Data Controller for information by contacting him at the contact details shown at the opening.

Storage period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

The Personal Data collected for purposes related to the execution of a contract between the Data Controller and the User will be retained until the execution of this contract is completed.
The Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until the satisfaction of this interest. The User can obtain further information about the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

When processing is based on the User’s consent, the Data Controller may retain the Personal Data for longer until such consent is revoked. In addition, the Data Controller may be obliged to store Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, upon expiry of this period, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purpose of the Processing of Collected Data

The User’s Data are collected to allow the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforceable actions, protect their rights and interests (or those of Users or third parties)identify any malicious or fraudulent activities, as well as for the following purposes: Statistics and Display of content from external platforms.

To obtain detailed information on the purposes of the processing and the Personal Data processed for each purpose, the User can refer to the section “Detailed information on the processing of Personal Data”.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contact the user

Contact form (citrusmade.it)

The User, by filling in the contact form with their Data, consents to their use to respond to requests for information, a quote, or any other nature indicated by the header of the form. Personal Data processed: city; surname; email; address; first name; telephone number; city; various types of Data.

Managing contacts and sending messages

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User. These services may also allow the collection of data relating to the date and time of display of messages by the User, as well as the interaction of the User with them, such as information on clicks on links inserted in messages.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to keep track of the User’s behavior.

Google Analytics (Google Ireland Limited)

Google Analytics is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google. Google may use Personal Data to contextualize and personalize ads on its advertising network.

Personal Data processed: Cookies; Usage Data.

Place of processing: Ireland – Privacy Policy – Opt Out. Soggetto aderente al Privacy Shield.

Viewing content from external platforms

This type of services allows you to view content hosted on external platforms directly from the pages of this Application and to interact with them. This type of service could still collect data on web traffic related to the pages where the service is installed, even when users do not use it.

Google Fonts (Google Ireland Limited)

Google Fonts is a character style display service managed by Google Ireland Limited that allows this Application to integrate such content within its pages.

Personal Data processed: Usage Data; various types of Data as specified by the privacy policy of the service.

Place of processing: Ireland – Privacy Policy. Soggetto aderente al Privacy Shield.

User rights

Users can exercise certain rights with regard to the Data processed by the Data Controller.

In particular, the User has the right to:

Revoke your consent at any time. The User may withdraw the consent to the processing of their Personal Data previously expressed.
Oppose the processing of your Data. The User may object to the processing of his Data when it takes place on a legal basis other than consent. Further details on the right to object are given in the section below.
Access your data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
Verify and request rectification. The User can verify the correctness of their Data and request its update or correction.
Obtain the limitation of processing. When certain conditions are met, the User may request the limitation of the processing of his Data. In this case, the Data Controller will not process the Data for any other purpose than their storage.
Obtain the deletion or removal of your Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.
Receive your Data or have it transferred to another data controller. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain its transfer without hindrance to another holder. This provision is applicable when the Data is processed with automated tools and the processing is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.
Lodge a complaint. You may lodge a complaint with the competent data protection supervisory authority or take legal action.

Details of the right to object

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Controller or to pursue a legitimate interest of the Controller, Users have the right to object to processing on grounds related to their particular situation.

Users are reminded that, if their Data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out whether the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise the rights

To exercise the User’s rights, Users can address a request to the contact details of the Data Controller indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within a month.

Further information on the processing

Legal defence

The User’s Personal Data may be used by the Data Controller in court or in the preparatory phases to its possible establishment for the defense against abuse in the use of this Application or the Services connected by the User. The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific information

At your request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

Log of system and maintenance

For operational and maintenance purposes, this Application and any third party services used by it may collect system logs, ie files that record interactions and may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information regarding the processing of Personal Data may be requested at any time to the Data Controller using the contact details.

response to requests “Do Not Track”

This Application does not support “Do Not Track” requests. To find out if any third party services used support them, the User is invited to consult their privacy policy.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Application and, where technically and legally feasible, by sending a notification to Users through one of their contact details. Please therefore consult this page frequently, referring to the date of the last change indicated at the bottom.

If the changes affect processing operations whose legal basis is consent, the Data Controller will collect the User’s consent again, if necessary.

Definitions and legal references

Personal data are any information which, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage data

This is the information collected automatically through this Application (also by third-party applications integrated into this Application), including: the IP addresses or domain names of the computers used by the User connecting with this Application, The addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (good end, error, etc.) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time of stay on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters related to the operating system and the computer environment of the User.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Interested

The natural person to whom the Personal Data refers.

Data processor

The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller

The natural or legal person, the public authority, the service or other body which, individually or together with others, determines the purposes and means of processing personal data and the instruments adopted, including safety measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This application

The hardware or software tool by which Personal Data of Users is collected and processed.

Service

The Service provided by this Application as defined in its terms (if any) on this site/application.

European Union (o UE)

Unless otherwise specified, any reference to the European Union in this document shall be deemed to extend to all current member states of the European Union and the European Economic Area.